It has been 8 weeks…since the first Windows Server 2012 Beta Exam!

This week it has been 8 weeks since you were able to attend the first (out of seven) Windows Server 2012 beta exams. I  attended the 70-410 allong with the Configuring Windows 8 beta (70-687) on June 25th, this week about 8 weeks ago.

During a normal beta period, the time between attending the exam and the day you receive the results is about eight weeks. Earlier this year, during the two Private Cloud beta’s (70-246 & 70-247) we all had to wait about 12 weeks before we received the results! I looks like Microsoft (and Prometric) are going to set a new record. If you have attended the 70-410 during TechEd North-America, you can add two more weeks…

MS Learning
I just spoke to a contact of mine at MS Learning, asking her when I could expect the results of the two beta’s I attended at TechEd Europe. She told me the result should probably  become available when the exam goes Live : September 17th! So it looks like we have to wait for another four weeks for the results become available.

In the weeks after TechEd Europe (attended the two final exams earlier today) I attended 6 more Windows Server 2012 beta exams. For some of them the results will also become available around September 17th. The results of the last four exams will be available around October 16th, just within the normal period of eight weeks.

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overview of the Windows 8 & Windows Server 2012 exams I attended last months

When can we expect the results?
Check out the schedule below for the (expected) result dates of the Windows Server 2012 (and Windows 8) exams:

Exam Exam name Expected Exam Result
70-687 Configuring Windows 8 September 17th, 2012
70-410 Installing and Configuring Windows Server 2012 September 17th, 2012
70-411 Administering Windows Server 2012 September 17th, 2012
70-412 Configuring Advanced Windows Server 2012 Services September 17th, 2012
70-413 Designing and Implementing a Server Infrastructure October 16th, 2012
70-414 Implementing an Advanced Server Infrastructure October 16th, 2012
70-415 Implementing a Desktop Infrastructure October 16th, 2012
70-416 Implementing Desktop Application Environments October 16th, 2012

What do you think?
So if you’re, just like me, waiting for the (first) results of the Windows Server 2012 beta exams….just wait a little more! The first results won’t be available for another 4 weeks.

Please leave your comments below….

Two Windows Server 2012 Exams…Twelve Days…

Last Tuesday I  received an e-mail from MS Learning inviting me for both the 71-411 (Administering Windows Server 2012) and the 71-412 (Configuring Advanced Windows Server 2012 Services). In the e-mail the period you could attend the beta exam (using the mentioned promotional code) runs from July 19th until July 29th. I did some research and the last three Windows 7 exams (back in 2009) had a ‘bit longer’ period between the first announcement and the last day you could possible attend the exam. The average time between the first announcement an the last day you could attend the exam is (just check the table below) about 1 month!

Continue reading “Two Windows Server 2012 Exams…Twelve Days…”

UPDATE #6 : Where in the world are my SCCM 2012 (71-243) test results? They have arrived!

Somewhere in February 2012 you were able to attend the System Center Configuration Manager 2012 exam (71-243 a.k.a. 70-243). In the normal days we would have to wait for about 6-8 weeks before the exam results would become available……not this time.

The SCCM 2012 exam went live last Thursday, April 12th , but we are still waiting for the results…

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Last week I talked to my contacts at MS Learning and the asked me to e-mail them if I didn’t receive the score before last Monday. At the moment the scores are still unavailable, so I send them an e-mail first thing Monday morning.

At the end of the day I received an e-mail from Stephanie and she told me that the score generally will become available within the first two weeks of the exam being live, but usually the scores are usually available within a few days of release of the live exam.

The also promised me to follow up with Prometric to find out when the scores will show on our Prometric Candidate History page.

Just a few minutes ago I received another e-mail (from Lisa this time). She told me that Prometric is investigating the issue at the moment. Whenever there will be new information I will update this blog post.

For now I would like to thanks Microsoft Learning (especially Stephanie and Lisa) for their effort to get us our SCCM 2012 Beta results! Smile

Continue reading “UPDATE #6 : Where in the world are my SCCM 2012 (71-243) test results? They have arrived!”

Windows Server 2012 Study Material

Just a few more weeks before the Release Preview of Windows Server 2012 will become available. Personally I think that the beta exams for Windows Server 2012 will arrive somewhere around June/July, so now it’s time to start studying. Today I ran into a blogpost on the Windows Server blog which put some nice virtual labs in a list which you can use to expand your Window Server 2012 knowledge….

Getting Started
It’s simple: no complex setup or installation is required to try out Windows Server “8” running in a full-featured virtual lab. You get a downloadable manual and a 90-minute block of time for each module. Before you start, read the minimum system requirements. Select a virtual lab from the list below. Then, you will see an application launch the lab.

Continue reading “Windows Server 2012 Study Material”

What happened to the ‘old’ Certified Systems Engineer?

UPDATE (April 17th) : Just talked to one of my contacts at MS Learning, the are going to fix the issue as soon as they can, the MCSystems Engineer on Windows Server 2003 is the one and only correct one… 🙂 I will update thist post again when an fix ETA is available.

UPDATE (April 18th): The new logo system will NOT be available until it is fixed. The site will be working again witht he new logos as of April 24th.

It look like the CertificationLogoBuilder website has lost it. A couple of days ago Microsoft has announced that they will reintroduce the (old) MCSE and MCSE credentials. But I can’t find any info telling me that the old Certified Systems Engineer/Administrator credentials also would transform into Certified Solutions Associate.

Microsoft Transcript
Yesterday Microsoft has updated the transcripts with the ‘new’ credentials. Since I already earned the MCITP Server (and Enterprise) Admin back in January 2008, I will now also see the MCSA Windows Server 2008 Core on my transcript (see figure 1).

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figure 1 : MCSA Windows Server 2008 Core

On my transcript the ‘old’ Microsoft Certified Systems Engineer (and MCSA) credentials still seem valid (see figure 2).

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figure 2: Microsoft Certified Systems Engineer

Certification Logo Builder
But when you want to create a new logo with the Certification Logo Builder, the ‘old’ Microsoft Certified Systems Engineer logo’s are gone!

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What are the correct credentials?
So Microsoft, can you please tell me if the Certified Systems Engineer credentials still exists for the pre-Windows 8 era?? Or do we have to update our resume’s with the new Microsoft Certified Solutions Expert/Associate names? Can you please give us the answers?

What about the logo’s?
It’s a bit strange…a couple of weeks I was a Certified Systems Engineer on Windows Server 2003, but now I’m a Certified Solutions Expert on Windows Server 2003!

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Okey…I can understand the MCSE stuff…but really strange things happen when I try to build a MCSA (both of them) logo’s….check this out! Now I’m a Certified Solutions Associate on Windows Server 2003, but I’m a Certified Systems Administrator on Windows Server 2008 Core???

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I think they are still working on some issues there,  when I want to build the MCSA Windows Server 2008 Core I receive an error…

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Let’s hope Microsoft will fix the issues and we are able to download the correct ‘old’ Certified Systems Engineer logo’s again….

MCITP Server Admin vs. MCSA Windows Server 2008

When I was reading about the new MCSA Certifications and I ran into the exams you have to pass to achieve the MCSA: Windows Server 2008 Credential, you have to pass the same exams then when you pass the MCITP Server Administrator.

The ‘old’ MCITP Server Administrator Certification Path

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The ‘new’ MCSA Windows Server 2008 Certification Path

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MCITP Server Admin = MCSA Windows Server 2008
At the blogpost over at Born to Learn (somewhere in the comments) Ed Liberman  has commented that whoever is a MCITP Server Administrator will automatically earn the MCSA Windows Server 2008 credential, and since the exams you have to pass are exactly the same…I think Ed is right!

MCSE Private Cloud
If you want to earn the MCSE Private Cloud and you already are MCITP Enterprise Administrator certified, you only have to attend the 70-246 (Monitoring and Operating a Private Cloud with System Center 2012) and 70-247 (Configuring and Deploying a Private Cloud with System Center 2012) to earn the MCSE Private Cloud credential.

Microsoft Certification Renamed….again?

The last time Microsoft has changed the names of their certifications paths has been quite some time ago, but the MCITP and MCTS weren’t Cloudy enough. This is the reason Microsoft has announced some new certification paths : MCSA, MCSE and MCSM.

I see some of the more ‘senior’ IT Pro’s think….we already have those! That’s right…..back in the old days we could certify as a Microsoft Certified Systems Engineer! Where do the new abbreviations stand for?

At the moment the following ‘new’ certifications are available :

MCSA

MCSE

MCSM

The MCSM certification will be available for the next versions of Exchange, Lync, SharePoint, Active Directory, and SQL Server. The first two MCSM certifications will be for SQL Server 2012 tracks.

Compare the old and the new certifications…

 

20th Anniversary of Microsoft Certification20 jaar Microsoft Certificeringen

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This year it has been 20 years ago since the first Microsoft Certification became available. To celebrate this exiting achievement Microsoft has launched a special page on their Learning website on which you can help the next generation of Microsoft Certified Peers.

When you register for one of the seven qualifying exams Microsoft will donate an exam voucher to students around the world, giving them an opportunity at a better career and a better life.

So when you want to attend one of the following exams, receive a voucher code via this page. Use that voucher code to register your exam at Prometric (you still have to pay for your exam) to help an IT Pro/Developer/Student around the world :

 

Source : Microsoft Certification 20th Anniversary Homepageimage

Dit jaar is het 20 jaar geleden sinds het eerste Microsoft Certificerings examen beschikbaar kwam. Om dit heuglijke feit te vieren heeft Microsoft een speciale pagina gelanceerd op z’n Learning website waar je de Microsoft Certified generatie van de toekomst een handje kunt helpen.

Als je je registreert voor een van de zeven onderstaande examens doneert Microsoft een examen voucher aan een student ergens ter wereld zodat zij gratis de mogelijkheid krijgen om een Microsoft examen te halen.

Dus als je een van onderstaande examens gaat doen, haal dan eerst een voucher op via deze pagina. Het voucher wat je dan ontvangt (per e-mail) kun je gebruiken om je examen te boeken via Prometric (jij moet wel gewoon betalen voor je examen), zodat je een  IT Pro/Developer/Student ergens ter wereld aan een gratis examen helpt :

 

Bron : Microsoft Certification 20th Anniversary Homepage

System Center 2012 ExamsSystem Center 2012 Examens

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Earlier today I received an invite for the System Center Configuration Manager 2012 beta exam (71-243). Too bad that mail is not yet made public, but within a few days you all can register for the beta exam which can be attended from February 1st till February 23rd.

While I was searching the web today for some new information about the new System Center suite I ran into something nice. With the new System Center 2012 suite also a new certification will become available. The exact name has to be determined at the moment, but it will probably be something like this : MCITP Private Cloud.

The receive this certification you have to pass the following exams:

If you already achieved the MCITP Server Administrator or MCITP Enterprise Administrator, then you already passed these exams. To achieve the Private Cloud Certification you only have to pass the next two exams:

I’ve you are able to attend the Microsoft Management Summit (MMS) 2012 in Las Vegas, you probably can attend the System Center 2012 Beta Exams which will be available at the Summit in April 2012. Let’s hope the beta exams will also be available to everybody, who isn’t able to attend the event, via the ‘normal’ channels!

As soon any news will be available, I’ll update my blogpost!systemcenter

Eerder op de dag ontving ik een uitnodiging voor het System Center Configuration Manager 2012 beta examen (71-243). Jammer genoeg is de informatie nog niet publiek beschikbaar, maar in een paar dagen kun je je waarschijnlijk wel voor dit examen registreren. Je kunt dit examen inplannen voor een dag(deel) tussen 1 en 23 feburari 2012.

Toen ik vandaag op zoek was naar wat meer informatie over de nieuwe System Center Suite kwam ik iets leuks tegen. Met de komst van de nieuwe System Center suite komt ook een nieuwe certificering beschikbaar. De exacte naam is op dit moment nog niet bepaald, maar het zal waarschijnlijk iets van MCITP Private Cloud worden.

Om de certificering te behalen zul je onderstaande (vijf) examens moeten halen:

Als je op dit moment al MCITP Server Administrator of MCITP Enterprise Administrator bentdan heb je bovenstaande examens al gehaald. Om dan de Private Cloud Certification binnen te halen zul alleen onderstaand twee examens moeten halen:

Als je de kans hebt om het Microsoft Management Summit (MMS) 2012 in Las Vegas te bezoeken, dan ben je gelijk in de gelegenheid om deel te nemen aan deSystem Center 2012 Beta Examens welke op het MMS Summit (in april 2012) beschikbaar komen. Laten we hopen dat de beta examens ook beschikbaar komen, voor de mensen die niet in staat zijn MMS te bezoeken, via de ‘normale’ kanalen.

Zodra er nieuws te melden is, zal ik de blogpost bijwerken!

Updated: Prometric let’s us pay a cancellation fee…Geupdate: Prometric laat ons een annuleringsboete betalen….

Updated (July 18th) with a response from Microsoft Learning.

Updated (July 19th) with a response from Prometric.

Updated (July 20th) after a nice chat with Microsoft Learning

It has been a while since I wrote blogpost about Prometric, but today a colleague of mine tweeted (Thanks @KBaggerman and @IvoVermaesen) about Prometric and at first I thought it was a late April Fools Day joke. When I checked the Prometric website I found out that it was serious : When you change/cancel your exam within 15 days of the exam date you have to pay a cancellation fee. This fee differs per country, but for the Netherlands it’s 24 Euro’s.

IMPORTANT ANNOUNCEMENT
Prometric strives to provide Microsoft candidates with the best possible choice of dates, times and locations in order to take their examination. Current cancel and reschedule rates limit choice for Microsoft candidates, by reserving seats that are never used. In order to encourage test takers to honor scheduled times and reduce reschedule rates to free up seats and times for all Microsoft candidates, Prometric is implementing a reschedule/cancellation fee that will be applied to Microsoft candidates that cancel or reschedule on the web or through the contact center with less than 15 days notice. (Because testing centers are able to control their own schedules, this will not apply to tests that are scheduled / rescheduled directly through a test center).

Source : Prometric Client Information

Did they completely lost it? I can imagine that they change the ‘old free cancellation period’ (you were able to cancel/change your exam for free 24 hours before the exam would take place) to, let’s say 48 hours…or even a bit longer.

The strange thing is that it only applies to Microsoft exams….so I’ll have to ask some of my Microsoft contacts if they could tell me more about it. Since it’s weekend, I’ll try to contact them and see what they can tell me…

UPDATE (July 18th) : I received a reply from my contact over at Microsoft Learning. I asked her if Microsoft had anything to do with Prometric’s Cancellation Fee. She e-mailed me the following response :

Hi Helmer,

No, this is a Prometric cancellation fee, and it’s not something that Microsoft drove. I understand that there is a FAQ page on Prometric’s web site, but I don’t have the link handy. I’ve asked someone to send it to me, will forward that when I get it from him.

And a bit later I received an e-mail with additional info :

Hi Helmer,

The links I was going to get were the ones you already had in your blog post.

If you want to find out Prometric’s reasons for implementing this fee only on Microsoft exams, you’ll have to ask them directly. You can find contact information to call them here: http://www.prometric.com/Microsoft/EMEAIT.htm

Updated (July 19th) : I contacted Prometric to ask them why they introduced the cancellation fee. This is how they responded :

We reserve a chair in an exam center for a candidate. When the candidate isn’t able to attend the exam and wan’t to cancel/reschedule the exam the chair isn’t occupied (Helmer : ‘and we don’t make any money’). This is the reason we extended the ‘valid-cancellation period’ and introduced a fee (Helmer: ‘so we make some money if the candidate cancelled within 15 days’). 

I also asked why the period is exactly 15 days, and not (let’s say) 2 or 3 days…

I’m not sure. Do you really want to know why? (Helmer : after being about 5 minutes on hold she told me) The information isn’t available. Someone came up with the ’15 days cancellation period’. Microsoft was also informed with this ‘cancellation fee’ and they agreed.

And the last question I asked was when do I don’t have to pay the fee. I even mentioned that IT personel has to take care of escallation’s etc..

That’s a company risk. The only reason you don’t have to pay the fee is when you are sick. Ow…and you have to e-mail us a medical report (see the faq for more info).

I will ask my Microsoft contact to respond to the new info…let’s see what they have to say….

Update (July 20th) : I talked to my friend over at Microsoft Learning again. Too bad she couldn’t ‘solve’ the issue, but she can forward my thoughts about the issue to someone at Prometric (not being someone at the exam-reservation-depertment). I’m quiet busy at the moment, but when I have a few minutes I’ll will send the e-mail. I’ll keep you posted!

What do you think about this ‘cancellation fee’? Let’s hear it in the comment’s….

If you want to know what the cancellation fee is in your country, please click here.

The Microsoft Reschedule Cancellation FAQ tells us the following :

Q: Why is Prometric implementing rescheduling and cancellation fees?
A: Prometric’s goal is to provide Microsoft candidates with the right test at the right time and in a location that is convenient for them. As such, Prometric strives to provide each and every Microsoft candidate with a comprehensive selection of dates, times and locations that make it straightforward, secure and convenient for them to test. It is also our goal to provide candidates with the ability to make bookings as much as three months in advance allowing Microsoft candidates maximum flexibility in order to train, prepare, and practice for their exam.

When a Microsoft candidate schedules an exam with Prometric at a particular time and location, that seat is fully reserved for that candidate and is not available for other Microsoft candidates. At the time of reservation, that specific time and date is taken out of the scheduling and registration system; so, by cancelling or rescheduling at short notice, other Microsoft candidates are deprived from being able to use that time and seat.

Therefore effective July 15th 2011, Prometric will implement cancellation and rescheduling fees for Microsoft candidates that cancel or reschedule their testing appointment with less than a 15-day notice. (For a list of applicable fees by country, visit http://www.prometric.com/Microsoft/reschedulecancellationpolicy.htm)

Q: When is the rescheduling / cancellation fee applied?
A: There is no charge to reschedule or cancel bookings that are 15 or more days from the date of original booking. However, any rescheduling/cancellations less than 15 days to the date of original booking will be assessed a fee.

Q. Does the 15 days include the day of the call and the exam date?
A. Yes, the 15 days include the day of the call. For example, a candidate scheduled for 15-August must call Prometric on or before 31-July.

Q: Are weekends counted in the 15 days?
A:  Yes, weekends are counted in the 15 days as well as local holidays.

Q. What if I call in 16 days prior to the test date, will I be charged a rescheduling/cancellation fee?
A. No, the rescheduling fee will not be charged. Only candidates that call with less than 15 days notice will be charged the rescheduling fee.

Q: How much will the fee be for rescheduling and cancellation?
A: Rescheduling and cancellation fee varies by country. Click here for details.

Q: How will this fee be applied?
A: Your credit card will be charged the fee and will appear on your credit card statement as a Prometric fee.

Q: What if my cancellation or rescheduling is due to a personal or medical emergency?
A: If you are forced to cancel or reschedule due to personal hardship, accident or illness we will require a medical / police report. For more information, please visit http://www.prometric.com/appeals.

Q. I used a voucher for my original booking. How do I pay for the rescheduling/cancellation fee?
A: We only accept credit card payments for the rescheduling/cancellation fee. Click here for fee details.

Q. If I cancel after having paid the rescheduling/cancellation fee, will my refund include the rescheduling/cancellation fee?
A. You will receive the amount paid for the exam. The reschedule/cancellation fee will not be refunded.

Q. Am I able to reschedule my booking at a testing center?
A. Yes, if you have originally scheduled at a testing center, you may reschedule at a testing center. However, if your original booking is originally scheduled via web registration or Prometric contact center, you cannot reschedule at a testing center. You must reschedule or cancel via web registration system or Prometric contact center.

Source : MS Reschedule Cancellation FAQGeupdate (18 juli) met een reactie van Microsoft Learning.

Geupdate (19 juli) met een reactie van Prometric.

Geupdate (20 juli) na een fijn gesprek met Microsoft Learning.

Het is alweer een tijdje geleden dat ik over Prometric geschreven heb, maar vandaag tweete een collega van mij (Thanks @KBaggerman and @IvoVermaesen) over Prometric. Ik moet eerlijk zeggen dat ik eerst dacht dat het ging om een verlate 1 april grap. Toen ik de Prometric website bezocht om het te checken, kwam ik erachter dat het wel degelijk serieus bedoelt was: Als je je examen aanpast/annuleert binnen 15 dagen van de examen datum, dan moet je een annuleringsboete betalenDe hoogte van deze ‘boete’ verschilt per land, maar voor Nederland is de boete 24 euro.

IMPORTANT ANNOUNCEMENT
Prometric strives to provide Microsoft candidates with the best possible choice of dates, times and locations in order to take their examination. Current cancel and reschedule rates limit choice for Microsoft candidates, by reserving seats that are never used. In order to encourage test takers to honor scheduled times and reduce reschedule rates to free up seats and times for all Microsoft candidates, Prometric is implementing a reschedule/cancellation fee that will be applied to Microsoft candidates that cancel or reschedule on the web or through the contact center with less than 15 days notice. (Because testing centers are able to control their own schedules, this will not apply to tests that are scheduled / rescheduled directly through a test center).

Bron: Prometric Client Information

Zijn ze compleet de weg kwijt bij Prometric?  Ik kan me voorstellen dat ze de ‘oude gratis annuleringsperiode’  (het was altijd mogelijk om je examen gratis aan te passen/te annuleren tot 24 uur voordat het examen plaats vond) wat zouden aanpassen naar, zeg 48 uur…of misschien nog wel iets langer zelfs.

Het vreemde is dat het alleen van toepassing is op Microsoft examens….ik zal eens wat navraag doen bij mijn contacten bij Microsoft Learning of zij misschien iets meer kunnen vertellen over de reden van deze beslissing. Aangezien het weekend is zal ik ze maandag eens benaderen om te kijken of en wat ze hier over kunnen vertellen…

UPDATE (18 juli) : Ik heb een reactie ontvangen van mijn contact bij Microsoft Learning. Ik had haar gevraagd of Microsoft iets te maken heeft met de annuleringsboete van Prometric. Zij e-mailde mij het volgende antwoord (in het Engels :-)):

Hi Helmer,

No, this is a Prometric cancellation fee, and it’s not something that Microsoft drove. I understand that there is a FAQ page on Prometric’s web site, but I don’t have the link handy. I’ve asked someone to send it to me, will forward that when I get it from him.

En vervolgens ontving ik nog een aanvullende e-mail van haar:

Hi Helmer,

The links I was going to get were the ones you already had in your blog post.

If you want to find out Prometric’s reasons for implementing this fee only on Microsoft exams, you’ll have to ask them directly. You can find contact information to call them here: http://www.prometric.com/Microsoft/EMEAIT.htm

Update (19 juli) : Ik heb contact gehad met Prometric om ze te vragen waarom ze de annuleringsboete hebben ingevoerd. Lees hier hun reactie:

Wij reserveren een stoel voor de kandidaat in het examencentrum. Als de kandidaat niet in staat is om het examen te volgen en dus het examen wil annuleren/reschedulen is de stoel dus niet bezet (Helmer : ‘en verdienen wij dus geen geld’). Dit is de reden dat we de 15 dagen termijn hebben ingevoerd en een boete hebben geintroduceerd. (Helmer: ‘zodat we toch nog wat geld verdienen als de kandidaat binnen die 15 dagen periode gaat annuleren’). 

Ik heb ook gevraagd waarom die periode 15 dagen is en niet, laten we zeggen, 2 of 3 dagen….

Dat weet ik niet. Wilt u dat echt weten? Dan moet ik het even navragen!  (Helmer : na ongeveer 5 minuten in de wacht te hebben gehangen vertelde ze) Die informatie is niet beschikbaar. Iemand kwam met de periode van ’15 dagen’ en die periode is vervolgens, in overleg met Microsoft, vastgesteld.

De laatste vraag die ik telde was de volgende : wanneer hoef je de boete niet te betalen?  Ik heb ook even opgemerkt dat wij als IT-ers toch wel te maken hebben met escallaties, plotseling uitvallende hardware, etc.

Dat is een bedrijfsrisico. De enige reden dat je geen boete hoeft te betalen (als je binnen de 15 dagen termijn zit) is als je ziek bent, overigens dien je dan wel een medische verklaring (van een arts?) te overleggen. Zie ook de FAQ voor meer informatie.

Ik zal mijn Microoft contact vragen om te reageren op de nieuwe informatie….eens afwachten wat zij te zeggen heeft…

Update (20 juli) : Ik heb net gesproken met Microsoft Learning. Jammer genoeg kon zij het ‘probleem’ niet oplossen, maar ze kan mijn ‘probleem’ wel doorsturen naar iemand bij Prometric (niet zijnde de telefoondame die ik vanmorgen aan de lijn had). Op het moment ben ik helaas erg druk bij een klant, maar zodra ik even een paar minuten over heb zal ik haar de e-mail sturen. Ik hou jullie op de hoogte!

Wat vind jij van de ‘annulerings boete’? Laat je wat van je horen in de comments…

Als je benieuwd bent wat de annuleringsboete in jou land is, klik dan even hier.

De Microsoft Reschedule Cancellation FAQ vertelt ons het volgende:

Q: Why is Prometric implementing rescheduling and cancellation fees?
A: Prometric’s goal is to provide Microsoft candidates with the right test at the right time and in a location that is convenient for them. As such, Prometric strives to provide each and every Microsoft candidate with a comprehensive selection of dates, times and locations that make it straightforward, secure and convenient for them to test. It is also our goal to provide candidates with the ability to make bookings as much as three months in advance allowing Microsoft candidates maximum flexibility in order to train, prepare, and practice for their exam.

When a Microsoft candidate schedules an exam with Prometric at a particular time and location, that seat is fully reserved for that candidate and is not available for other Microsoft candidates. At the time of reservation, that specific time and date is taken out of the scheduling and registration system; so, by cancelling or rescheduling at short notice, other Microsoft candidates are deprived from being able to use that time and seat.

Therefore effective July 15th 2011, Prometric will implement cancellation and rescheduling fees for Microsoft candidates that cancel or reschedule their testing appointment with less than a 15-day notice. (For a list of applicable fees by country, visithttp://www.prometric.com/Microsoft/reschedulecancellationpolicy.htm)

Q: When is the rescheduling / cancellation fee applied? 
A: There is no charge to reschedule or cancel bookings that are 15 or more days from the date of original booking. However, any rescheduling/cancellations less than 15 days to the date of original booking will be assessed a fee.

Q. Does the 15 days include the day of the call and the exam date?
A. Yes, the 15 days include the day of the call. For example, a candidate scheduled for 15-August must call Prometric on or before 31-July.

Q: Are weekends counted in the 15 days?
A:  Yes, weekends are counted in the 15 days as well as local holidays.

Q. What if I call in 16 days prior to the test date, will I be charged a rescheduling/cancellation fee?
A. No, the rescheduling fee will not be charged. Only candidates that call with less than 15 days notice will be charged the rescheduling fee.

Q: How much will the fee be for rescheduling and cancellation?
A: Rescheduling and cancellation fee varies by country. Click here for details.

Q: How will this fee be applied?
A: Your credit card will be charged the fee and will appear on your credit card statement as a Prometric fee.

Q: What if my cancellation or rescheduling is due to a personal or medical emergency?
A: If you are forced to cancel or reschedule due to personal hardship, accident or illness we will require a medical / police report. For more information, please visit http://www.prometric.com/appeals.

Q. I used a voucher for my original booking. How do I pay for the rescheduling/cancellation fee?
A: We only accept credit card payments for the rescheduling/cancellation fee. Click here for fee details.

Q. If I cancel after having paid the rescheduling/cancellation fee, will my refund include the rescheduling/cancellation fee? 
A. You will receive the amount paid for the exam. The reschedule/cancellation fee will not be refunded.

Q. Am I able to reschedule my booking at a testing center?
A. Yes, if you have originally scheduled at a testing center, you may reschedule at a testing center. However, if your original booking is originally scheduled via web registration or Prometric contact center, you cannot reschedule at a testing center. You must reschedule or cancel via web registration system or Prometric contact center.

Bron : MS Reschedule Cancellation FAQ